Refund & Cancellation Policy

Cancelling

You can cancel a monthly subscription at any time from the Billing page. Cancellation stops the next renewal; your paid features remain active until the end of the current billing period. No further charges are made after cancellation.

Refunds

You can request a full refund of any charge within 14 days of the transaction, for any reason. Contact Paddle directly at paddle.net (the address is also on your receipt) or email us at sales@saskaware.com and we will arrange the refund with Paddle.

Refunds are handled in accordance with Paddle's refund policy. Where consumer law in your country grants additional statutory rights, those rights are honored through Paddle and are not limited by this policy.

How refunds are paid

Refunds are issued by Paddle to the original payment method, normally within 5–10 business days depending on your bank.